Aurora Gold & Silver LLC – Privacy Policy
Last Updated: 09/11/2024

Aurora Gold & Silver LLC (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, auroragoldandsilver.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

1. Information We Collect
We may collect the following types of personal information when you use our Site or Services:

  • Basic Contact Details: Your name, address, phone number, and email address.
  • Order Information: Details of your purchases, billing address, and shipping address.
  • Account Information: Your username, password, and security questions.
  • Shopping Information: Items you view, add to your cart, or add to your wishlist.
  • Usage Data: Information about your interaction with our Site and Services, including device information, browser information, IP address, and other related data.

2. Use of Personal Information
We use the personal information we collect for various purposes, including:

  • Providing and improving our Services.
  • Processing and fulfilling your orders.
  • Communicating with you about your purchases and inquiries.
  • Marketing and advertising our products and services.
  • Protecting against fraud and unauthorized access.
  • Complying with legal obligations.

3. Use of DocuSign for Contract Signing and ID Verification
We utilize DocuSign, a third-party service, to facilitate electronic signing of contracts and for ID verification purposes. When you use DocuSign:

  • Information Sharing with DocuSign: We may share your personal information, such as your name, email address, and other identifying details, with DocuSign to complete the signing process or ID verification.
  • DocuSign’s Privacy Practices: DocuSign is responsible for its own privacy practices. We encourage you to review DocuSign’s Privacy Policy to understand how your data is handled when using their services.
  • Security: DocuSign employs industry-standard security measures to protect your personal information during the electronic signing and ID verification process.
  • Purpose: We use DocuSign to streamline contract signing and ensure secure and verified transactions with our customers.

4. Information Sharing
We may share your personal information with third parties under certain circumstances, including:

  • Service Providers: To assist with functions such as payment processing, shipping, and customer support.
  • Business Partners: To help in marketing our products and services.
  • Legal Compliance: To respond to lawful requests and protect our rights.

Please note that we do not sell your personal information to third parties.

5. Security and Retention
We take reasonable measures to protect your personal information and maintain its confidentiality. Your personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights
You have certain rights regarding your personal information, including:

  • Access: The right to request access to your personal information.
  • Correction: The right to correct inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your personal information.
  • Objection: The right to object to the processing of your personal information.
  • Restriction: The right to restrict the use of your personal information in certain circumstances.

To exercise these rights or make any inquiries or requests regarding your personal information, please contact us using the information provided below.

7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our Site, and we encourage you to review it regularly.

8. Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:

  • Address: Aurora Gold & Silver LLC, 1 E. Benton St #310, Aurora, IL 60505, United States
  • Email: info@auroragoldshop.com
  • Phone: 447-444-COIN (2646)

We value your trust and are dedicated to protecting your privacy and personal information.