Aurora Gold & Silver LLC – Terms & Conditions of Selling
Last Updated: 09/11/2024

Welcome to Aurora Gold & Silver LLC’s Terms & Conditions of Selling. By applying for and using our Seller Account services, you agree to the terms and conditions outlined below. This agreement governs the continuous account relationship between you (“Seller”) and Aurora Gold & Silver LLC (“Aurora Gold”). Please read these terms carefully.

1. Seller Account Service Agreement
Aurora Gold agrees to provide services for receiving parcels for melt and assay or general liquidation. These services are subject to the following terms:

  • Right to Refuse Service: Aurora Gold reserves the right to refuse service at any time.
  • Data Protection: While we strive to protect your information, absolute security cannot be guaranteed. Aurora Gold limits its liability to the extent permitted by law.
  • Accurate Descriptions: Sellers must provide accurate item descriptions. Inaccuracies may affect valuation and payout.
  • ID Verification: Sellers must undergo ID verification and provide a government-issued photo ID.
  • Prohibited Activities: Misrepresentation of items or engagement in suspicious activities is prohibited and may result in legal action.
  • No Guarantee of Service Continuity: Aurora Gold does not guarantee uninterrupted, secure, or error-free service.
  • OFAC Compliance: Sellers must comply with all regulations of the Office of Foreign Assets Control (OFAC).
  • Indemnification: Sellers indemnify Aurora Gold against claims arising from their breach of this agreement.
  • Termination: Aurora Gold can terminate the agreement at any time. The Seller cannot cancel once items are shipped.

2. Shipping and Insurance Terms for Sellers
Aurora Gold provides insured shipping options for items sent by Sellers. Detailed shipping and insurance terms can be found here. Key points include:

  • Insured FedEx Label: Aurora Gold provides an insured FedEx Label via QR code, covering the replacement value of items during transit.
  • Shipping Costs: Aurora Gold covers shipping costs for lots weighing 10.00 ozt or more. For lots under 10.00 ozt, the shipping cost will be deducted from the payout or metal pool value.
  • Packaging Requirements: Sellers must use at least two hard boxes when shipping (e.g., items in a bubble mailer, then inside a FedEx Small Box, and finally inside a FedEx Medium Box).
  • Documentation: Each parcel must include the Seller’s legal name, phone number, and a declaration of value of the itemized contents.

3. Inspection and Valuation
Aurora Gold will inspect items upon arrival to verify they match the described items. Key terms include:

  • Verification: Items will be inspected to ensure they match the provided description. Aurora Gold will lock the Precious Metals Spot BID price upon verification unless a prior lock was requested by the Seller.
  • Price Locking: Sellers can request a price lock after dropping off the parcel at FedEx (between 9 am and 9 pm Central). The payout will be calculated based on the locked price.

4. Non-Passing Items
Items that fail inspection or are deemed counterfeit will be held under the following terms:

  • Inspection Failure: Items that do not pass inspection may be held for up to 5 years.
  • Fraudulent Items: Items involving fraudulent activity will be held until they are destroyed.
  • Documentation: Sellers will receive written statements, including videos and pictures, detailing inspection results.
  • Non-Return Policy: Such items will not be returned unless Aurora Gold determines the issue to be human error with no suspected fraud.

5. Payout Options
Sellers can choose from the following payout options on a parcel-by-parcel basis, communicated in writing via email or SMS/Text to 447-444-2646:

  • Immediate Payout: Payment via eCheck, ACH, Zelle, or Wire, typically completed within 1-3 business days from melt.
  • Pool Payout: Held for up to 6 months with future disposition at the market price.

6. Risk Disclosure and Acknowledgment
Sellers acknowledge the following risks and conditions:

  • Market Volatility: Precious metals values can fluctuate due to market conditions. Aurora Gold is not responsible for price changes between initial estimates and final sale.
  • Shipping Risks: While insured shipping is provided, risks of loss, damage, or theft during transit exist.
  • Evaluation Risks: Final evaluation upon receipt may differ from initial estimates, affecting payout amounts.
  • Operational Delays: Processing, inspection, melting, and payment may face delays.
  • Finality of Sales: All sales are final; no further claims can be made once the payout is processed.

7. Seller Representations and Warranties
By participating, Sellers make the following representations and warranties:

  • Right and Title: The Seller affirms full legal ownership of all items submitted, free from liens, claims, or encumbrances.
  • Accurate Descriptions: All items are accurately described; misrepresentation may affect valuation and payout.
  • Legal Compliance: The Seller complies with all laws related to the sale and transfer of precious metals, and affirms that items are not derived from illegal activities.

8. Governing Law
This agreement is governed by the laws of the State of Illinois, without regard to conflict of law principles. Any legal action or proceeding arising out of or relating to this agreement shall be brought exclusively in the courts of Kane County, located in Aurora, Illinois. The parties consent to this jurisdiction and waive any objections to venue in these courts, including objections of inconvenience.

9. Contact Information
For questions or further information about these terms, please contact us at:

  • Address: Aurora Gold & Silver LLC, 1 E. Benton St #104, Aurora, IL 60505, United States
  • Email: info@AuroraGoldShop.com
  • Phone: 447-444-COIN (2646)

By selling to Aurora Gold & Silver LLC, you agree to these terms and conditions. Your continued participation in our Seller Account services constitutes your acceptance of these terms.

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