Aurora Gold & Silver LLC – Terms of Service

Last Revised: 09/11/2024

OVERVIEW
Aurora Gold & Silver LLC (“Aurora Gold”) operates this website and provides services related to precious metals, including educational resources and opportunities to purchase gold and silver products. By accessing or using our website or services, you agree to comply with these Terms of Service, constituting a legally enforceable agreement between you and Aurora Gold.

1. AGE REQUIREMENT
You must be at least 18 years old to use our services and engage in transactions, ensuring you have the legal capacity to enter into binding agreements.

2. ONLINE STORE TERMS

  • Lawful Usage: You agree to use our services lawfully and refrain from any unauthorized or unethical activities. Violations will lead to immediate termination and possible legal action.
  • Pricing: Prices for precious metals are subject to market volatility and are confirmed at the time of transaction. Phone quotes are valid only during the call.

3. PAYMENT TERMS

  • Timeliness: Payments must be completed within 10 minutes for orders using Zelle or other selected methods.
  • Credit Card Payments: Credit card use requires approval, ID verification, and address matching. We reserve the right to impose additional conditions or fees.

4. SHIPPING POLICY
We use FedEx, UPS, and USPS for shipping, with all shipments fully insured. For detailed shipping policies, including methods, timing, and insurance, please refer to our Shipping Policy.

5. RETURN AND REFUND POLICY
All sales of bullion and precious metal products are final due to market volatility. Returns are only accepted for defective items or items not as described within 7 days of receipt. For full details, please see our Refund Policy.

6. GENERAL CONDITIONS

  • Right to Refuse Service: We reserve the right to refuse service at any time, for reasons including but not limited to legal compliance, security concerns, or suspicious activities.
  • Data Protection: While we strive to protect your information, complete security cannot be guaranteed. See our Privacy Policy for more information on how we handle your data.
  • Intellectual Property: You may not reproduce or exploit any portion of our services or content without express written permission.

7. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We do not guarantee the accuracy or completeness of information on our site. Any reliance on material is at your own risk.

8. MODIFICATIONS TO SERVICE AND PRICES
Prices and service offerings are subject to change without notice. We are not liable for modifications, price changes, or discontinuations.

9. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and are subject to limited quantities and availability.

10. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order and limit quantities purchased per person or household. Users must provide accurate billing and account information.

11. FRAUD PREVENTION AND ID VERIFICATION
We may require ID verification for transactions and reserve the right to delay, cancel, or report orders suspected of fraud.

12. LARGE ORDERS
Orders exceeding $50,000 may require a deposit and must be completed via phone with our trading desk. Contact us at 630-281-9169 for assistance.

13. OPTIONAL TOOLS AND THIRD-PARTY LINKS
We may provide access to third-party tools and links. Use of these is at your own risk, and we are not liable for any issues arising from third-party content.

14. USER COMMENTS, FEEDBACK, AND SUBMISSIONS
By submitting comments or feedback, you grant us the right to use, publish, and edit these submissions without compensation.

15. PERSONAL INFORMATION
Your personal information is governed by our Privacy Policy.

16. ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and update information as necessary.

17. PROHIBITED USES
You are prohibited from using our site or services for any unlawful purposes, including fraud, misrepresentation, or interference with security measures.

18. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service. Use of the service is at your own risk, and it is provided “as is” and “as available.”

19. OFAC COMPLIANCE
We comply with OFAC regulations and reserve the right to terminate services to individuals or entities listed on the OFAC SDN List or other restricted parties.

20. INDEMNIFICATION
You agree to indemnify and hold Aurora Gold harmless from any claims arising from your breach of these Terms or violation of any law or rights of a third party.

21. SEVERABILITY
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in effect.

22. TERMINATION
We may terminate your access to our services for failure to comply with these Terms.

23. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Aurora Gold, superseding any prior agreements.

24. GOVERNING LAW
These Terms are governed by the laws of the United States, with disputes resolved in Illinois.

25. DISPUTE RESOLUTION
Disputes will be resolved through binding arbitration in Illinois, and parties waive the right to class arbitration.

26. INTEGRATION OF ADDITIONAL TERMS

CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at info@AuroraGoldShop.com or call 447-444-COIN (2646) .