Aurora Gold & Silver LLC – Seller Terms & Conditions

Effective Date: October 2025
Supersedes all prior versions

Welcome to Aurora Gold & Silver LLC (“Aurora Gold”).
By shipping, delivering, or otherwise selling items to Aurora Gold, you (“Seller”) agree to the following Terms & Conditions (“Terms”).
These Terms govern all transactions conducted through AuroraGoldShop.com and its affiliated services.

1. General Service Agreement

Aurora Gold provides services for the purchase, melting, refining, and resale of precious metals, coins, and jewelry.

  • Right to Refuse Service: Aurora Gold may refuse service or terminate any transaction at any time.
  • Accuracy & Honesty: Sellers must provide accurate descriptions and declared values. Misrepresentation may affect valuation or result in forfeiture.
  • ID Verification: A valid government-issued photo ID is required. Aurora Gold may use third-party verification services.
  • Legal Compliance (AML/OFAC/Conflict Minerals):
    Seller represents and warrants compliance with all applicable laws and regulations, including the USA PATRIOT Act, Bank Secrecy Act, and OFAC sanctions.
    Seller further represents that none of the materials originate from prohibited or sanctioned jurisdictions or “Covered Countries” under 17 CFR Parts 240 & 249b (Conflict Minerals) and that all sourcing is lawful.
  • Ownership Warranty: Seller affirms full legal ownership of all items, free from liens or encumbrances.
  • Indemnification: Seller agrees to indemnify and hold Aurora Gold harmless from any loss, claim, or liability arising from misrepresentation, fraud, regulatory breach, or unlawful sourcing.

2. Shipping, Packaging & Insurance

Sellers may ship using Aurora-provided insured labels or their own carrier labels.

A. Using Aurora’s Prepaid FedEx Label

  • Shipping Costs: All label and transit costs are deducted from the final payout.
  • FedEx Express Boxes: Use official FedEx Express boxes (available at FedEx Office/Ship Centers).
  • Custom Boxes: If using a custom box, provide dimensions and total weight before shipping.
  • Double-Boxing Required: Failure to double-box may void insurance coverage.
  • Declared Weight & Dimensions: Variations may affect quoted shipping cost.
  • Drop-off Requirements: Packages must be dropped off only at staffed FedEx Office or Ship Center locations (not drop boxes).
  • Documentation: Each parcel must include Seller’s legal name, phone number, and declared itemized value.
  • Insurance Terms: Coverage is facilitated through IFS Inforsure Inc. per its policy and exclusions.
    See full shipping and insurance terms:
    https://auroragoldshop.com/shipping-and-insurance-terms-for-sellers/

B. Using Your Own Label

  • Aurora Gold assumes no responsibility for loss, damage, or delay during transit.
  • Seller bears full responsibility for insurance and proper packaging.

C. Insurance Coverage & Limits

  • Coverage applies from FedEx acceptance to signed delivery at Aurora Gold’s designated commercial address.
  • Maximum insured value: $250,000 per address per day.
  • Shipments without a declared value default to $100 maximum coverage.

3. Intake, Melt & Valuation

  • Valuation Method: Aurora Gold may, at its discretion, melt items for homogenized evaluation or pay based on X-Ray Fluorescence (XRF) analysis.
  • Spot Price Basis: Payouts are based on Aurora’s internal Spot BID at time of intake. Public “spot” prices are for reference only.
  • No Pre-Lock: Spot BID is locked at intake, typically within 1 hour of delivery (up to 4 hours during high volume).
  • Commitment Upon Intake: Once items are intaked and the Spot BID is locked, melting is imminent; materials are committed to process and cannot be withdrawn or returned.
  • Finality of Results: X-Ray results are final and binding. When results are recorded and payout is calculated using the intake Spot BID, the payout is issued and the transaction becomes final upon payment.

4. Payouts

  • Default Method: eCheck, emailed within 72 business hours of intake (Monday–Friday).
  • Optional Methods:
    • ACH Transfer: $10 fee (deducted).
    • Wire Transfer: $25 fee (deducted).
  • Processing Time: Typically 1–3 business days post-intake; may vary during high-volume periods.
  • Finality of Transaction: Once payout is issued, the sale is final and closed.

5. Risk Disclosure

Seller acknowledges and accepts that:

  • Precious-metal prices fluctuate; Aurora is not responsible for price changes after intake.
  • Melt and X-Ray results may differ from expectations due to alloy or solder variations.
  • Insurance may be voided if packaging or shipment rules are not followed.
  • Processing times may vary due to holidays, peak periods, or carrier delays.

6. Non-Passing or Questionable Items

  • Counterfeit or Misrepresented Items: May be held for review; fraudulent items may be destroyed or reported to authorities.
  • Retention Period: Non-passing items may be held up to 5 years.
  • Documentation: Aurora can provide statements and photos upon request.
  • Returns: Permitted only in cases of Aurora’s internal error and absence of fraud.

7. Material Rejection & Unclaimed Property

  • Right to Reject: Aurora may refuse, reject, or return any material that fails intake, is unsafe, or presents compliance risk.
  • 30-Day Retrieval Window: If rejected or non-passing material is not retrieved within 30 days after notice, Aurora may dispose of it without further liability.

8. Error Correction

In the event of a calculation or clerical error, Aurora reserves the right to correct the payout or recover overpayments.

9. Limitation of Liability

  • Maximum Liability: Aurora Gold’s maximum liability for any transaction shall not exceed the declared shipment value or the actual payout value, whichever is lower.
  • No Consequential Damages: Aurora Gold is not liable for lost profits, lost opportunities, interest, reputational damage, or incidental, consequential, or punitive damages of any kind.

10. Taxes & Reporting

All prices and payouts exclude taxes and fees. Seller is solely responsible for any applicable taxes, filings, or reporting obligations.

11. Communications & Records

Seller consents to communication by email or SMS regarding shipping, intake, pricing, and payout updates.
Telephone calls may be recorded for verification and quality control.

12. Governing Law & Venue

These Terms are governed by the laws of the State of Illinois, with exclusive venue in Kane County, Illinois.
Both parties consent to this jurisdiction and waive any objections to venue.

13. Changes to Terms

These Terms supersede all prior versions. Updates may be posted on AuroraGoldShop.com and apply to all subsequent transactions.

14. Contact Information

Aurora Gold & Silver LLC
1 E. Benton St #104
Aurora, IL 60505 USA
📞 447-444-COIN (2646)
📧 info@AuroraGoldShop.com
🌐 www.AuroraGoldShop.com

Important: Do not ship materials directly to the Benton Street address.
Contact Aurora Gold before any shipment to receive proper instructions and an approved, insured shipping label.
Unauthorized shipments sent to the Benton Street address may be refused or returned at the sender’s expense.

Acknowledgment

By shipping or selling items to Aurora Gold & Silver LLC, Seller acknowledges and agrees to these Terms & Conditions in full.
Once intake and X-Ray analysis are complete and payout is issued, the transaction is final and closed.